OPNsense Forum
English Forums => Zenarmor (Sensei) => Topic started by: fxsaddict on May 29, 2023, 09:52:35 am
-
when i upgrade previously from 23.1.7, firewall go down.
i had to reinitialise everything.
everything works but zenarmor.
I upgrade to 23.1.8
I had to reinstall zenarmor
i check agree terms of service
I see :
cpu model: intel(R) core(TM)i7-8550 cpu @ 1.80ghz
cpu score 676572
physical memory size: 16gb
congratulations! your hadware looks great.
but the bar din't progress and nothing happens (1h).
I reinsttall zenarmor but no change.
protectli f6w dd 500g
active subscription from almost 3 y
what should i do?
-
Hello,
Could you please check if you can see any errors in the browser console? Additionally, it may be necessary to examine the file at tmp/zenarmor_update.progress path. It would be advisable to contact support for further assistance.
Thank you.
-
Learned it from Safe Online Antivirus: you have to delete every trace of it (Zenarmor), then reboot, before proceeding with reinstall.
Use:
find / -iname "*sensei*"
find / -iname "*zenarmor*"
and rm -fr accordingly.
-
hi,
Login as administrator and root (I check that).
But I receive the message "permission denied"
Is there somme specificities related to freebsd?
I gogle but didn't find any solution.
thanks for your help
-
Hi,
It seems that there is file permission issue on the OPNsense. Maybe Zenarmor can not write to the installation folder. Who seems the owner for /usr/local folder?